In January, LifeLabs sent the computer to its main office in Burnaby for servicing. But when the computer was returned, its hard drive was gone…nowhere to be found…AWOL.
Stored on the drive were electrocardiogram results collected from three local labs between 2007 and 2013.
LifeLabs’ president apologized and assured the affected patients that the missing data did not include any financial information “whatsoever” and did not provide the ability to access financial records or other financial-related information.
Small comfort to those whose medical information went missing…
This sort of security breach is inexcusable, and yet this sort of thing happens all of the time.
Taking the simple precaution of encrypting the data as per Dr. Ann Cavoukian’s, (Ontario’s Privacy Commissioner) recommendations, and further securing the laptop with username and password access, are two simple steps that should always be taken when transporting confidential and personal information such as medical lab results.
As a leader in confidential and secure medical record storage and scanning services since 1997, RSRS respects the standards for the safe movement of confidential information. Our standards for security and privacy of information exceed that of many larger commercial storage centers, since we must also be compliant with the standards used for personal health information. Our storage and scanning facilities are approved to process sensitive
Never lose sight of the fact that scanned records, when professionally rendered, are much easier to secure and control with respect to access than are paper records.
We can help you reduce a ton of paper and also free up lots of misused square footage by digitizing your documents. We can make them fully searchable and securely place them onto DVD, USB, harddrive or server. We can also help you with a custom document-management application.
Call RSRS at 1-888-563-3732 today for more information, or visit us on the Web at www.recordsolutions.ca